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SERVICE

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SERVICE

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SERVICE


 

REMOTE MONITORING SYSTEM

SIMPLE. SECURE. SMART.

ComNect is a remote fleet management tool, developed by Comacchio to provide customers with real-time information on the status of their machine and its performance. ComNect can be easily accessed from authorized PCs or mobile devices through the dedicated portal comnect.comacchio.com. Thanks to this system, you can easily view the location and running status of each Comacchio rig in your fleet, monitor the progress of the drilling project and create reports. ComNect helps achieve a better maintenance planning and facilitate predictive maintenance and proactive support from Comacchio service team, thus preventing breakdowns and reducing equipment downtime.

GO TO COMNECT

 

AFTER SALES SERVICE MC/GEO rigs
  +39 0423 758544

AFTER SALES SERVICECH/CHF rigs 
+39 0423 467895
  @chservice_comacchio

Service Dept. MC/GEO rigs: service@comacchio.com

Service Dept. CH/CHF rigs: chservice@comacchio.com

Spare Parts Dept.: spareparts@comacchio.com

Comacchio drilling rigs operate in over 100 countries on all continents. For each of our machines we guarantee product and service excellence. Our global network ensures that our SERVICE EXPERTS are available worldwide, providing continuous support and avoiding costly downtime. Whether it is routine maintenance, in-situ repair, machine overhauling or modification, the extensive engineering knowledge of our service technicians is there to cover any type of need and ensure that Comacchio rigs are up and running at all times. From inspection and assessment to technical advice and design, up to spare parts supply and installation – all requests are taken care of promptly and professionally thanks to the can-do attitude of our service team.

Spare parts supply is managed by a dedicated team of six specialists. Their vast expertise and the investments made in our warehouse management system ensure that Comacchio spare parts service is precise and immediate, providing genuine components of certified quality that guarantee the durability and reliability over time of all our drilling rigs. All common replacement parts are always available locally thanks to our global network.

We believe that training is an important part of our business: each customer is assisted in the start-up by our commissioning engineers, who make sure that the operators get detailed induction into all the aspects that are relevant for the correct operation and maintenance of their machine. In addition to this, we offer training courses for technical staff and operators, tailored to the specific needs of our customers and dealers.